Application Support Engineer

  • Competitive
  • 新加坡
  • 未指明
  • Cognizant Technology Solutions APAC
  • 2017-08-18

Application Support Engineer

- Should have 7 to 8 years of experience in IT/application support in Non-Production and Production Environment
- Should have Oracle, Unix/Linux, Shell Scripting
- Preferred to have experience in Banking/Finance Industry
- Having exposure to Control-M or any other scheduler tools
- Having hands on in L1/L2 level support and troubleshooting skills
- Good communication skills and able to work with various teams
- Hands on experience in ITIL V3 Processes
- Having exposure to Remedy- ITSM / SNOW or any other Incident Management Tool
- Debug, Analyze and solve the user tickets with necessary co-ordination with the users
- Hands on experience in prod & non-prod application deployments
- Should take a lead in analyzing the Issue, Impact, projection of ETAs, Critical path Impact etc.
- Supporting data refresh activities & scheduled weekend tasks and review them
- Need to be open for flexi working hours.
- Handle the Change Management, Release Management, Problem Management, and Issue Tracking efficiently

Must have:

- Expertise in handling the SIT/UAT/Prod deployments/releases
- Strong analytical and problem solving skills
- Strong client interfacing skills & stakeholder management
- Experience in handling the upgradation/migration project activities

Nice to have:

- Experience in Banking/Finance Industry
- Hands one experience/knowledge in Managed Objects / any other monitoring tools
- Experience in manual tasks automation / transformations

Qualifications
About Cognizant
Cognizant (NASDAQ-100: CTSH) is one of the world's leading professional services companies, transforming clients'​ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 230 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
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关于高知特
高知特(纳斯达克 100 : CTSH )是世界领先的专业公司之一,在现今数子化的时代,高知特帮助客户转变业务、改善营运和优化技术模型。我们在行业中独特的咨询方法,可以帮助客户构思,创建更具创新性和高效率的企业。高知特总部位于美国,我们在 " 财富 " 杂志 500 强排行榜上,排名第 230 位,并持续被评比为世界上最受尊敬的公司之一。
若要 了解更多高知特如何帮助客户领先商机与领导数子化,请莅临我们的网站 www.cognizant.com 。