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Customer Success Manager, Quant

London Stock Exchange Group Beijing, China
Posted 1 month ago Permanent Competitive
Our global teams took on the challenge to make a difference in the way the global financial markets operate. Would you seek the same challenge?

At LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change.

Company description

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.

Role Purpose The role is responsible for ensuring global marketing programs are activated in the most effective and efficient way in region, tailoring messaging, content and channel strategy as necessary to accommodate regional needs.

The Senior Specialist will work closely with Sales and Account Management, Sales Strategy & Execution and Global Marketing & Communications teams to deliver comprehensive marketing campaigns tailored to local market and business needs, which holistically combine thought leadership content, events, account based marketing and digital approaches. Key Responsibilities:
  • Interlock with Market sales teams and Central Marketing Teams to create effective and impactful marketing campaigns
  • Localisation of global campaigns and core programs to accommodate market nuances
  • Determine how to activate the LSEG brand and its solutions in the most impactful way in region, infusing the brand and values into every marketing initiative
  • Utilise the full marketing mix to plan and execute demand generation marketing campaigns that drive awareness, interest, consideration and ultimately purchase of LSEG propositions and products
  • Leverage effective partnerships with cross-functional teams including strategy, content, digital, events and external partners to deliver high quality marketing programs
  • Manage budget and effectively maximize ROI of marketing strategies by regularly reporting on the success of activities, and using data to make decisions
Desired education and experience:
  • Strong knowledge of marketing campaign planning and execution
  • Experience using key martech including Eloqua, Canva, Adobe
  • Familiar with local Chinese social media platforms
  • At least 3 years professional marketing or business development experience, ideally within a matrixed technology or software business
  • Requires strong business acumen and deep understanding of the financial industry
  • Undergraduate degree in marketing or related field
Additional knowledge and skills
  • Highly motivated individual who thrives in a fast-paced and matrixed team environment and is readily adaptable to changing market and organisational requirements
  • Ability to consistently produce results on time and within budget
  • Strong oral, written, and verbal communication skills, with the ability to present and communicate complex information to all levels of the organization
  • Hands-on, gets-things-done approach
  • Familiarity with the latest trends, technologies and marketing methodologies
People are at the heart of what we do and drive the success of our business. Our colleagues thrive personally and expertly through our shared values of Integrity, Partnership, Change and Excellence, which are at the core of our culture. We embrace diversity and actively seek to attract people with unique backgrounds and perspectives. We are always looking at ways to become more agile, so we meet the needs of our teams and customers. We believe that an inclusive collaborative workplace is pivotal to our success and supports the potential and growth of all colleagues at LSEG.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject .

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Job ID  R0074708
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