P&C Claims Manager (Macau based)

My client is a leading financial services group in Hong Kong, they are looking for P&C Claims talents. You will be leading a team and responsible for Motor, EC, Property & Other Classes of Insurance claims.

P&C Claims Manager (Macau relocation opportunity)

Responsibilities:

• Monitor and approve Motor, EC, Property & Other Classes of Insurance claims within the pre-set authority and provide appropriate commentary, recommendations and justifications to Head of Claims to seek for approval when necessary
• Monitor case reserves and their adequacy
• Assist Head of Claims in managing and supervising the daily operation of Claims Department
• Complaint handling and resolving pre-litigation cases/disputes without resort to trial
• Provide coaching and guidance to claims colleagues, motivate and keep engaged throughout large and complex injury cases
• Conduct legal research when needing court opinions and precedents to back up a legal argument
• Minimize the overall turnaround time of claims processing
• Maintain effective and good relationship with stakeholders
• Maintain and improve operational efficiency and productivity

Requirements:

• Degree holder (Law or related disciplines preferred), with professional insurance qualification [e.g. ACII, ANZIIF (Snr Assoc)] is an advantage
• Minimum 7 years' experience in adjusting Motor, EC, Property & Other Classes of Insurance claims and/or litigation / legal related area
• Good negotiation, problem solving, complaint handling, and interpersonal skills
• Able to interact with people at all levels
• Ability to be multi-task and work under pressure
• Strong sense of responsibility with high level of integrity and trust
• Strong communication skills in speaking, reading and writing in English and Chinese, fluency in Mandarin being a distinct advantage
• Candidate with less experience will be considered as Assistant Claims Manager

For interested parties, please click 'apply' or send your detailed resume to Teresa.choi@connectedgroup.com or contact Teresa @ +852 3972 5824. All personal data collected will be kept strictly confidential and will be only used for recruitment purposes.