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API Support Associate

Interactive Brokers Group Shanghai, China
Posted 1 day ago Permanent Open
P
Posted by
Priyanka Mishra
Recruiter
Assist clients to develop and debug their applications connecting to the IB API through which they can apply automated trading algorithms

Job Description & Requirements

Interactive Brokers seeks individuals for our Technical Assistance Center API team at our Shanghai office, with a focus on assisting clients develop, debug or integrate their applications connecting through IB API. The ideal candidate will possess conceptual knowledge of languages such as Java, C, Python, be probing and analytical, with the ability to learn and contribute to new APIs being built.

  • Assist clients to develop and debug their applications connecting to the IB API through which they can apply automated trading algorithms

协助客户开发和调试应用程式以连接到IB API应用程式, ,使其程式可应用自动交易计算法

  • Assist clients in the integration of API applications with third party software (such as charting software)

协助客户使用第三方軟件程式戶連接 API 應用程式

  • Build and maintain a resource library for clients, including program snippets, documentation, consultancy resources

为客户构建和维护资源库,包括程序片段、文档、咨询资源

  • Create of a variety of test and demonstration programs that utilize the IB API that clients can use as samples for their own development needs

创建IB API各种测试和演示程序的模板,让客户可以依据其模板满足其自身开发需求

 Qualification

  • Bachelor’s or Master’s degree in a technical discipline or relevant technical certifications (Java, C#, Python, or C++)

学士学位 或 碩士學位 技术学科相关领域或相关技术认证(Java,C#,Python或C++)

  • 1-2 years experience with providing technical support, preferably in Finance sector

一至两年的技术支援持工作经验,最好是金融服务行业

  • Fast learner, proactive and helpful 

积极主动,乐于助人

  • Strong verbal and written communication skills to accommodate client inquiries directed via telephone, email or online chat

良好的口语和书面沟通技巧, 通过电话,电子邮件或在线聊天室以回复客户的查询

  • Excellent verbal & written language skills in Mandarin and English with Cantonese being an advantage

优秀的英语和普通话口语和书面表达能力(如懂广东话甚佳)

 


Very competitive salary offered to right candidate.
给适合的应聘者提供非常有竞争力的薪酬

 

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