Corporate and Workplace Solutions- Facilities Management - Associate - Shanghai Corporate and Workplace Solutions- Facilities  …

Goldman Sachs
in Shanghai, Shanghai Shi, China
Permanent, Full time
Be the first to apply
Goldman Sachs
in Shanghai, Shanghai Shi, China
Permanent, Full time
Be the first to apply
Corporate and Workplace Solutions- Facilities Management - Associate - Shanghai
Who We Are
The Corporate and Workplace Solutions Division (CWS) is comprised of Corporate and Workplace Solutions and the Office of Global Security. Our team focuses on commercial management, client support, advisory solutions, strategic planning, risk management, people security, real estate strategy and the enablement of collaboration and productivity tools across the firm.
Corporate and Workplace Solutions
We deliver a world-class work experience and environment, managing the firm's corporate real estate strategy, client engagement solutions, essential commercial and risk management functions and flexible digital workstyles that drive the firm's operating efficiency and productivity.
How We're Organized
  • Workplace Experience - Encompasses the comprehensive onsite workplace experience, how people interact with the workplace, on and off-site events and our overall location strategy. Departments include Events, Real Estate Strategy, Real Estate Development and On-Site Solutions, which is comprised of Document Management, Facilities, Ground Transportation and Hospitality.
  • Spend Management - Encompasses the functions responsible for managing all aspects of the firm's spend with third parties - advising commercial agreements, managing third party and payment risk and driving operating efficiency. Departments include Product Finance, Strategic Sourcing, Third Party Governance, Procure to Pay, Integrated Travel and Expense and Infrastructure & Transformation.
  • CWS Engineering - Aligns several engineering functions on collaboration and productivity tools. Departments include Digital Workplace, Client & Production Engineering, Corporate Engineering, Windows Engineering, Spend, Data & Automation and Product Success & Delivery Engineering.
  • Office of Global Security - Protects the people and assets of Goldman Sachs to ensure a safe and secure environment. Assesses risk to enable the delivery of effective security, fire and life safety protocols and leads crisis management preparation, implementation and recovery processes. Includes Physical Security & Investigations, Executive Protection, Fire Safety and Crisis Management.
  • Divisional Management (COO) - Aligns division-wide functions to drive strategic cohesiveness, consistency and efficiency. Departments include Business Unit Management, Communications and User Engagement, Risk and Environmental, Social & Governance.
Our Impact
Reporting to the Regional Functional Managers, this role acts as the subject matter expert in delivering excellence in property management services across China, Hong Kong and Taiwan offices and on Food, Conference, and Reception Services in the China offices. This role will focus on providing a consistent client experience in all offices across Asia Pacific
How You Will Fulfill Your Potential
  • Develop and maintain relationships with key client stakeholders at multiple levels within the organization. Interact with key stakeholders and clients on timely issue resolution and operational improvements.
  • Work with CWS regional and global teams to establish and review property management functions and implement cost effective strategies to meet the firm's business requirement.
  • Collaborate across On-Site Solutions to enrich the workplace experience for facility occupants and guests by delivering a seamless operation that works at scale, but seems tailored to the location and individual.
  • Primary responsibility for evaluating and communicating any risk with potential to impact facility operations resulting from external or internal events, and ensure that appropriate resources and processes are utilized to mitigate risk of business interruption.
  • Manage the onsite vendors providing property management and hospitality services ensuring that all work is performed in accordance with the firm's policies.
  • Analyze contract provisions and requirements to ensure contracts are executed in accordance with outlined service level agreements.
  • Support in developing and managing the annual operations and capital budgets for all facilities relating to property management and Hospitality services.
  • Work with the Real Estate Development team in developing property management design and construction standards and hospitality requirements supporting the design and operation of future amenity space
  • Act as the Facilities team representative & stakeholder for FF&E requirements for all new construction and expansion activity.
  • Partner with our vendors to deliver the best-in-class Hospitality provision. Build vendor relationships at a local level to ensure that GS continues to benefit from the broader relationship through working collaborating with the regional team
  • Ensure operations meet the highest Health & Safety and food standards, adherence to audit protocols and risks are logged in the Vendor Risk Portal, and remediation plans are implemented in a timely manner in collaboration with other control divisions e.g. HCM

Preferred Qualifications
  • Bachelor's Degree
  • Fluency in English and other Asian language will be a plus
  • 5 to 7 years of relevant Property Management or Hospitality experience in facilities operations
  • Strong communication skills with ability to build and maintain relationships with local stakeholders
  • Strong vendor management and client engagement skills
  • Innovative mindset that is acutely focused on improving the workplace experience
  • Broad understanding of critical systems infrastructure
  • Understanding and experience with environmental sustainability and energy management programs

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