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IT Support Specialist

Susquehanna Pacific Pty Ltd
China, Shanghai
Posted about 6 hours ago Permanent Competitive
IT Support Specialist
Overview
Overview
Susquehanna International Group, LLP (SIG) is a global quantitative trading firm founded with an entrepreneurial mindset and a rigorous analytical approach to decision making. We are leaders and innovators in high performance, low latency trading. Our traders, quants, developers, and
systems engineers work side by side to develop and implement our trading strategies.

Job Summary
  • As an IT Infrastructure Support Specialist, you will use your knowledge of the corporate IT environment to provide a high level of support and customer service to our Shanghai office.
  • You will work with your colleagues both local and international to deliver projects and solutions within the Shanghai, China.
  • In this role you will be exposed to a wide range of technologies from desktops and networks. You will need to be able to work with specialist engineers to assist in implementation, maintenance, and support of all aspects of our IT infrastructure.
  • This role offers the opportunity to work in a rewarding environment for a trading firm that values technology and would suit an individual that enjoys delivering solutions and providing a high level of support.
What we're looking for
What we're looking for
  • Experience in supporting office technologies (eg Desktops, MS Windows, Phones etc)
  • Ability to self-motivate, identify issues and drive resolutions involving multiple teams
  • Excellent communication and collaboration skills
  • Great troubleshooting ability and logical thinking
  • Knowledge of the following technologies:
  1. Microsoft Windows (7 & 10)
  2. Microsoft Active Directory
  3. DNS, DHCP, SCCM
  4. MS Office Suites
  • Basic understanding of network concepts (routing/VLAN's/Firewalls/etc.)
  • Experience with Data Centre environments (racking and cabling) is an advantage
  • Some experience with networking, trading room environments and trading applications (Bloomberg, etc) would be an advantage
Job ID  SUSQA004Y6130
ABOUT COMPANY
Australia, Sydney
Trading
SIG is a global quantitative trading firm founded with a growth mindset and an analytical approach to decision making. As one of the largest proprieta...
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