IT Team Leader

  • Shanghai, Shanghai Shi, China
  • Discussed
  • Full time
  • Permanent, Full time
  • VTB Capital
  • 20 May 19

VTB Group is an international banking leader with profound expertise in the Russian financial products and the Russian market. Because of business expanding in Asia we create new Applications support team.

Responsibilities:

  • Responsible for IT Budget and procurement management
  • Responsible for IT application support process (Incidents, Changes, Releases etc.)
  • Deploy and support online-banking system
  • Organize preliminary testing for new software packages
  • Coordinate application support team of 5 people, setting tasks, execution control, status reporting
  • Develop and support SLA, performance evaluation, regular reporting
  • Document and maintain check-lists, knowledge base, instructions ets.
  • Evaluate team members
  • Managing escalations
  • Application software monitoring

Requirements:

  • Experience in leading a team of 3-5 people
  • English communication skills, written and oral (fluent). Russian is a plus;
  • Experience with supporting CSII remote banking system is a plus
  • Conflict resolution and problem solving skills
  • ITIL knowledge
  • Project management skills
  • SQL. Able to write queries
  • Able to read XML, SOAP, JS
  • Advanced Windows Server experience
  • MS IIS, Apache Tomcat, Nginx experience is a plus
  • Knowledge of information security protocols and cryptography
  • Advanced troubleshooting and analytical skills

Languages

  • English mandatory