SRE, Associate SRE, Associate …

Morgan McKinley
in Shanghai, Shanghai Shi, China
Permanent, Full time
Be the first to apply
Competitive
Morgan McKinley
in Shanghai, Shanghai Shi, China
Permanent, Full time
Be the first to apply
Competitive
SRE, Associate
ITSM Splunk SRE - looking for a motivated and hands-on system administrator

ESM (Enterprise System Management) group within Application Infrastructure is looking for a motivated and hands-on system administrator to join a newly established ESM China team. The successful candidate will work independently to design and implement the IT Service Management platform in China. This platform, likely to be hosted on a dedicated new instance of ServiceNow will support the regional needs for IT Service Management ticketing systems such as service desk/customer service, service catalog, incident and problem management, change management and technology asset inventory management/CMDB

Qualifications

Skills Required

-Prior experience as a generalist system administrator for at least 5 years (equivalent to Usenix Level IV Senior System Administrator)

- Ability to work independently with minimal high level direction

- Good verbal and written communication skills are a must

- Proficiency in automating tasks via scripting

- Ability to work with customers, gather requirements and create solutions independently

- Excellent problem solving skills, in particular a methodical approach to dealing with problems across distributed systems

- Splunk is nice to have

Skills Preferred

- Experience developing in ServiceNow (JavaScript, workflows, update sets)

- ServiceNow Admin and ServiceNow developer training and certification a plus - Experience with scripting languages such as Perl or Python, especially under Unix/Linux

- ITIL experience or certification is a plu

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