Shanghai Receptionist

  • Competitive
  • Shanghai, Shanghai Shi, China
  • 1-3 yrs
  • Trafigura
  • 14 Feb 19

Assuring a good quality service to our external and internal clients, within the reception/conference/food&beverage areas, as well as assisting with facilities and other admin support.

Key Responsibilites:

• Answer and transfer phone calls
• Take full charge of welcoming visitors, incl. accompany them to meeting rooms
• Book meeting room and connect VCs
• Check meeting room's facilities
• Local express, EMS, DHL's receiving, recording and sending
• Hotel & service apartment reservation(backup)
• Flight & train ticket booking (backup)
• Office front door control
• Check pantry's food, water and coffee machine, arrange maintenance on coffee machine
• Assure back up for meeting rooms to be clean and tidy at all times, incl. preparation of rooms with (i)drinks and (ii) stationery etc. before meetings and tidying up after meetings
• Prepare breakfast/lunch/dinner, set up and clean dining tables
• Check office stationary, copy & print machine's paper and cartridges
• Gym card's borrowing & return
• Booking of external restaurants/meetins/lunches, order take-away food for staff meeting
• Assist in contacting building management office for facilities issues
• First aid box
• Order & register stationary
• Dealing in general with adhoc requests

Knowledge Skills and Abilities:

• The ability to communicate effectively with a wide range of people
• Service Oriented and places high regard in delivering excellent customer service
• Ability to work with diversity
• Understand the necessity for confidentiality
• Motivated and enthusiastic
• Relevant working experience in five-star hotels or big airlines (eg. SG) is a plus