Administrator, Client Reporting, GDS (24 months Temporary)

The team provides the AP business with excellent institutional client/product documentation support with regular client communications on an ongoing basis.  The team also covers the bilingual client communications for the clients in the AP region.

Key Responsibilities / Duties:

• Set up, produce and/or validate client reports (including customized and automated reports) as well as fund factsheets and reports accurately and timely.
• Ensure production support workflow is smooth and production requests are handled timely.
• Participate in and work with different teams and stakeholders in simple issue investigation and research.
• Escalate production issues to the team lead to ensure issues are resolved accurately and efficiently.
• Handled simple queries from internal teams in a professional manner.
• Proactively contribute ideas, research and recommend continuous improvement opportunities (e.g. report automation or process improvement).  Participate in approved continuous improvement initiatives.
• Help monitor the performance of tasks delegated to the offshore GDS Hyderabad team.

Work Experience / Knowledge:

• Fresh graduate or 1-3 years of relevant work experience.
• Basic knowledge of fund/segregated mandate operations and different asset classes is an advantage.

Skills / Other Personal Attributes:

• Good written and verbal communication in English and Chinese, interpersonal and conflict management skills. 
• Client focus and with a keen interest in providing superb services to clients.
• Good time management and organization skills, detail oriented and can work under pressure with tight deadline.
• Self-managing and proactively prioritize his/her work. 
• Be open-minded and a strong "out-of-the-box" thinker who challenges status-quo.

Formal Education:

• Require a University degree in Accounting, Finance or business area of concentration.

Working Conditions:

• Some overtime can be expected