Assistant Operation Manager (Corporate Banking)
Bank Of China (Hong Kong) Limited Hong KongAssistant Operation Manager (Corporate Banking)
Responsibilities
- Handle cash management related process, maintenance and task
- Serve as a dedicated customer contact point to deliver and drive quality cash management services according to segmented services model
- Processing the account maintenance of Corporate Banking Services Online and the operation of cash management products
- Responsible for implementation and refinement of cash management projects, formulation of workflows, continuous monitoring and enhancement of services quality and pledges
- Deliver tailor-made and one-stop quality services by closely following up client's needs, conducting case investigation and system testing
- Work as a team player with product specialist and relationship manager to conduct client visits and business analytics, review product and services mix in order to achieve revenue growth
- Degree holder or above, preferably with Certified Six Sigma Green Belt or above qualification
- At least 3 years experience in corporate banking or cash management services
- Familiar with cash management related products and platforms
- Excellent interpersonal and communication skills.
- Excellent analytical and numerical skills.
- Proficient in Microsoft Office including Excel Macro
- Good command of both spoken and written English and Chinese. Mandarin is an advantage
- Candidate with less experience will be considered as Assistant Manager
Job ID 498704
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