You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.

When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

The role will ensure accurate commission payments and reliable compensation operations and support Agency Distribution Compensation daily operations and contribute to process improvements that strengthen payment accuracy, operational efficiency and controls.

Job Responsibilities

• Review and validate pension commissions generated from system for accuracy, completeness and alignment with applicable commission rules and business requirements.
• Investigate commission discrepancies and system exceptions by analyzing source data, transaction records and calculation logic to identify root causes and recommend corrective actions.
• Coordinate with business users, operations, IT and other support teams to resolve issues promptly, follow up on corrections and escalate material discrepancies.
• Support Agency Distribution Compensation daily operations and business-as-usual activities, including payment control checks and compensation administration.
• Identify and recommend process and control improvements to reduce recurring errors and enhance operational efficiency.
• Support system enhancements, business requirement reviews and user acceptance testing as required.

Job Requirements

• University graduates in Business Administration, Accounting, Finance or a related discipline is preferred.
• At least 5 years relevant working experience, preferably in compensation processing, pension administration, financial operations
• Proficiency in Microsoft Excel, data validation, reconciliation and exception analysis.
• Ability to work independently within established procedures, prioritise competing tasks and meet commission processing deadlines.

At Sun Life, we're driven by our Purpose: to help Clients build lifetime financial security and lead healthier lives. Across Asia, we cultivate a High-Performance, Caring Culture that empowers our people to achieve outstanding results, embrace continuous growth, and create meaningful impact. We succeed together by fostering an inclusive environment where wellbeing, collaboration, and accountability are equally valued.

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

Job Category:
Channel Management

Posting End Date:
11/12/2026