Business Transformation Manager - Hang Seng Bank (HK)

Job description
A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Transformation and Management

We are currently seeking high caliber professionals to join our department as Business Transformation Manager under WPB Business Transformation and Management Team.

Principal responsibilities

• Coordinate and drive cross-WPB transformation programmes/initiatives e.g. wealth, digital, technology, cost savings, automation and operational review, from strategies/initiatives formation to implementation/ and commercialization
• Provide PMO support to monitor, manage and govern the WPB transformation programmes/initiatives to drive the growth of the Bank's Wealth and Personal Banking business
• Be responsible for organizing respective management meeting including preparation of presentation materials, communication plans, business cases via coordination with respective key stakeholders
• Provide internal consultancy capability to identify opportunities in transformation and processes streamlining to support business growth, enhance customer experience, improve work efficiency and effectiveness
• Prepare report and materials for Management Reporting, Governance Reporting and Group WPB oversight
• Conduct business researches and participate in ad hoc projects to explore new business opportunities

Requirements

• University graduate in Business Administration, Banking, Finance, Accounting or other relevant qualifications
• Minimum of 5 years' relevant experience in project management
• Knowledge in WPB business will be an advantage
• Previous experience as a project leader in medium-to-large scale projects and/or PMO will be an advantage
• Being proactive, innovative, with good project management, communication and analytical skills
• Proficiency in both spoken and written English and Chinese
• Ability to adopt a growth mindset and proactively identify and bring about change opportunities
• Great sense of ownership and servicing mind-set to ensure efficient and effective customer service delivery

Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.