Global Banking & Markets Operations, Client Services, Associate, Hong Kong

WHO WE ARE
Goldman Sachs is a leading global investment banking, securities and investment management firm that provides a wide range of services worldwide to a substantial and diversified client base that includes corporations, financial institutions, governments and high net-worth individuals.
Founded in 1869, it is one of the oldest and largest investment banking firms. The firm is headquartered in New York and maintains offices in London, Bangalore, Frankfurt, Tokyo, Hong Kong and other major financial centres around the world.
We are committed to growing our distinctive Culture and upholding our core values which always place our client's interests first. These values are reflected in our Business Principles, which emphasise integrity, commitment to excellence, innovation and teamwork.

BUSINESS UNIT OVERVIEW
Equity Operations is a key part of Global Banking & Markets Operations. The business encompasses post execution client services across Equities.
The Client Integration Team supports the onboarding of new Equities clients globally and is focused on efficiency, good client experience and front to back straight through processing.
The Client Integration Team is located in London, New York, Tokyo and Hong Kong.

RESPONSIBILITIES
Goldman Sachs' number one business principle is that clients' interests always come first. Our experience shows that if we serve our clients well, our own success will follow.
The key responsibility within the group is to work in partnership with other operations teams and Equities business to ensure that new clients are on-boarded accurately, and in a timely manner to achieve a good client experience.
The role specifically will be to coordinate the onboarding configuration of new clients trading Equity products, and additionally enabling existing clients with new products and markets within Equities.
It is also the responsibility of the team to proactively ensure any newly on-boarded clients have no issues after the trading commences. This will be done by monitoring the client's activity for a period of at least 30 days to ensure front to back straight through processing.
This role will allow the candidate to liaise with multiple teams globally across operations, technology and business, and build a good understanding of front to back trade lifecycle for Equities.

SKILL / EXPERIENCE
We are looking for outstanding candidates who display a high degree of professionalism and integrity through their work. Successful candidates will be organised and efficient with a keen attention to detail and a commitment to client service.
Candidates should enjoy the challenge of applying strong technical skills in order to find innovative and creative solutions to problems within a continuously changing environment.
Teamwork is central to everything we do: we are looking for a strong and flexible team player with exceptional verbal and written communication skills who is able to deliver best in class client service.
Previous experience of securities products, or a client service related environment is preferable but not essential. The successful candidate will be helping the existing team support the new business and clients.

Goldman Sachs is an Equal Employment Opportunity Employer and does not discriminate in employment on the basis of age, race, colour, gender, national origin, disability, veteran status, or any other basis that is prohibited by applicable law.