Key Areas of Responsibilities

BP Client Coverage

1. Provide generalist support to assigned client groups , and any other generalist as required
2. Co-ordination of HR services, projects and activities within client groups as required
3. Establish, develop and maintain positive and highly functioning client relationships
4. Answer general policy & procedure enquiries

Recruitment, Joiner and Transfer process (for own client groups and supporting the reporting manager)

1. End to end management and execution of the recruitment, joiner, and transfer process, including but not limited to:
2. Providing support to hiring managers in determining the appropriate recruitment strategy
3. Coordinating with Talent Acquisition team on job posting or direct sourcing
4. Engaging recruiters and ensuring terms of business are agreed
5. Advising managers on the approval process and assisting to secure all appropriate approvals
6. Scheduling and coordinating interviews on behalf of managers, and conducting HR interviews
7. Preparation of offer letters and all other documentation
8. Ensuring appropriate pre-employment checks are completed, thoroughly reviewed, issues resolved and signed off in a timely manner
9. Ensuring work visas are secured as required
10. Management of the relocation process, ensuring relocations are executed efficiently and effectively in accordance with company policy
11. Liaison with Compliance and other departments as required for the onboarding of new and transferred staff
12. Ensuring joiner documentation and audit trails relating to new joiners are complete
13. Delivering new joiner inductions

Leaver Process

1. Provide advice to line managers on termination processes and leaver administration
2. Co-ordination of termination process (with support of the reporting manager as required)
3. Conduct exit interviews, and ensuring exit statistics are captured

Correspondence and Documentation

1. Ensure that the appropriate correspondence is in place to confirm key employment milestones such as probation confirmation, salary confirmation, promotion letters, contract extensions etc.
2. Maintenance of org charts, role overviews and Job descriptions
3. Complete all other administrative tasks supporting the HR BP function

Performance and Talent Management

1. Administer and drive the performance appraisal process for assigned client groups
2. Provide advice and guidance to staff and managers throughout the appraisal process
3. Monitor appraisal completion in own client groups and follow up as required
4. With assistance from the reporting manager, work with business managers to effectively manage and grow talent – including competency development, career planning etc

Employee Relations

1. Provide general advice to business managers on policies, grievance and discipline management, terminations and leaver administration
2. Escalate any ER issues in own client groups to the reporting manager and assist in managing these in accordance with Company policy

Projects and Initiatives

1. Assist as required with global HR initiatives and processes, including but not limited to performance appraisal, market survey, salary review, bonus allocation, campus recruitment, internship program, etc.
2. Ad-hoc involvement in local or global initiatives - examples include entity changes, acquisitions and/or integrations, corporate structures, new revenue lines etc.
3. Assist HR BP team with generalist projects based on business needs

Requirements

1. At least 2 years of relevant experience in a generalist or shared services HR function
2. Bachelor’s degree in Human Resource Management or related disciplines; Master’s degree is preferred
3. Strong analytical skills and high attention to detail
4. Intermediate to advanced computer skills especially in Excel
5. Enthusiastic, proactive good team player, willing to roll up the sleeves to get the job done
6. Must be a proactive self-starter with the ability to meet deadlines
7. Strong communication skills and ability to work effectively while multitasking
8. Workday system skill is an advantage
9. Excellent command of English, Cantonese and Mandarin, both in written and verbal