• Prominent Life Insurer
• Strategic Market Conduct Oversight
• Great Working Culture

company overview.
Our client is an illustrious life insurance corporation celebrated for its comprehensive portfolio of wealth protection solutions and steadfast commitment to ethical corporate governance. In order to fortify their regulatory oversight, they are currently seeking a consummate professional of exceptional calibre to assume the position of Senior Manager, Conduct Compliance.

job scope.
As the Senior Manager for Conduct Compliance, you will be entrusted with safeguarding the institution’s reputational capital and ensuring total alignment with market conduct expectations through the following key mandates

• Design, implement, and refine a robust market conduct compliance framework that addresses product design, marketing materials, sales practices, and claims handling.
• Serve as the principal advisor to the distribution channels, including agency forces and brokerage partners, ensuring all sales methodologies reflect the highest standards of customer suitability and fair treatment.
• Lead comprehensive reviews of thematic conduct risks, analyzing sales patterns and complaints data to proactively isolate and remediate potential systemic vulnerabilities.
• Orchestrate the institutional response to regulatory inquiries, audits, and thematic inspections initiated by insurance authorities regarding market conduct and distribution practices.
• Provide expert technical guidance on the interpretation and execution of new conduct regulations, translating complex statutory mandates into actionable operational policies.
• Oversee the formulation and delivery of sophisticated conduct compliance training modules, cultivating a deeply embedded culture of ethical compliance across all tiers of staff.
• Collaborate closely with Legal, Risk Management, and Internal Audit functions to ensure a unified and rigorous approach to mitigating conduct-related operational exposure.

requirements.

• Possess a Bachelor’s degree in Law, Business Administration, or Risk Management from a recognized institution, with relevant professional certifications  being highly regarded.
• Minimum of 8 to 12 years of steadfast compliance experience within the life insurance sector, with a definitive concentration on market conduct, distribution compliance, or regulatory affairs.
• Masterful command of regional insurance regulations and a sophisticated understanding of regulatory expectations surrounding customer outcomes and sales conduct.
• Exceptional leadership credentials with a proven history of managing complex compliance projects and influencing diverse business stakeholders with tact and diplomacy.
• Immaculate communication and presentation skills, allowing for the seamless delivery of nuanced compliance concepts to senior executive committees.
• Complete professional proficiency in written and spoken English, paired with strong regional language capabilities to facilitate smooth interaction with local distribution networks.

If you believe you meet the above requirements and have the passion and drive to excel in this role, we invite you to submit your application. We apologies that only shortlisted candidates will be contacted. Please click the 'Apply' button below or send through your most updated CV to cchen@captarpartners.com. We apologies that only shortlisted candidates will be contacted.

Still considering? Contact Cathleen Chen on +852 3901 8731 for confidential discussion about it, we are always happy to help.