System Administration Manager (IT Project & Service Management)
Bank Of China (Hong Kong) Limited Hong KongSystem Administration Manager (IT Project & Service Management)
Job Description:
Requirement
- Provide service management and monitor service quality of outsourcing and insourcing service
- Prepare service reports for insourcing service
- Coordinate related teams to ensure compliance with service level agreement and procedures
- Ensure IT services provided are ISO20000 compliant
- Manage and monitor progress of IT Infrastructure projects
Requirement
- Bachelor's degree in Computer Science, Computer Engineering or related technical field
- Minimum 3 years working experience in Information Technology
- Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks is preferred
- Experience in Project Management is preferred
- Process minded, proactive, and agile are an advantage
- Self-motivated and able to work independently under pressure
Job ID 498475
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