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Senior People Ops Specialist

Lemonade Tel Aviv Yaffo, Israel
Posted 21 hours ago Permanent Competitive

Senior People Ops Specialist

Lemonade Tel Aviv Yaffo, Israel
Senior People Ops Specialist

Not your everyday company



Lemonade completely reinvented how insurance works. As a customer-centric tech company, we created an insurance experience that is smart, instant, and delightful.



At Lemonade, you'll be working with a group of like-minded makers, who get a kick out of moving fast and delivering great products. We surround ourselves with some of the smartest, most motivated, creative people who are filled with positive energy and good karma.



Unlike most publicly traded companies, we're nimble and efficient. We take pride in the fact that we still think and operate like a startup. We don't care much about titles and hierarchy and instead focus on innovation, bold moves, and challenging the status quo.



We're built as a lean, data-driven organization that relies on a common understanding of objectives and goals to provide teams with autonomy and ownership. We don't like spending our days in meetings and we skip committees altogether. At Lemonade, there's no such thing as going over someone's head. We have zero tolerance for bureaucracy, office politics, and lean-back personalities.



As a Public Benefit Corporation and a certified B-Corp, we deliver environmental and social impact using our products and tech. Through our Giveback program, we partner with organizations such as the ACLU, New Story, The Humane Society, Malala Fund, American Red Cross, 360.org, charity: water, and dozens of others, and have donated millions towards reforestation, education, animal rights, LGBTQ+ causes, access to water, and more.



Awarded 'best workplace'



Best Workplace and Best-Led Company by Inc. Magazine



"World Changing" by Fast Company



Recognized as a World Changing Idea by Fast Company Magazine



Ranked #1 Home insurance in America



Won best renters and homeowners insurance in America by US News, and others



Best Pet Insurance in America



Rated "Best Overall Pet Insurance" by Better Homes & Gardens



Rated 4.9 on the App Store



Among the highest rated apps of all time



What you're applying for



We're looking for a Sr. People Operations Specialist to help make every stage of the Maker journey - from Day 1 through offboarding - feel thoughtful, smooth, and well-supported. You'll sit within the People team in Tel Aviv, owning the full local employee lifecycle while contributing to global automation and process projects that scale across Lemonade's offices worldwide.



We believe three things matter for every role at Lemonade: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.



Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.




In this role you'll



  • Run end-to-end onboarding and offboarding, setting a clear, high-quality standard from the first day to the exit survey

  • Translate policies into clear workflows and actions, serving as the go-to for Maker questions on leave, benefits, and day-to-day People topics

  • Support People Ops initiatives and projects, from program coordination and vendor research to handling sensitive employee conversations with care

  • Keep Workday accurate and current - employee records, org charts, status changes - so the team always has a reliable source of truth

  • Identify manual, repetitive work across the Maker lifecycle and automate it, using AI tools and the systems at hand to build lasting solutions.

  • Build and maintain self-serve documentation so Makers can find answers before they need to ask

  • Support TLV perks, benefits, and office operations, including vendor coordination, events, and front desk coverage roughly once a week

  • Connect with global People Ops counterparts in NYC and Amsterdam to align standards, share local solutions, and help a distributed team feel like one




What you'll need



  • 5+ years in People Ops, People coordination, or office operations at a fast-moving tech company, with a track record of operational excellence

  • Genuine emotional intelligence - you communicate with clarity and empathy, and you navigate sensitive situations with care and good judgment

  • Hands-on HRIS experience; Workday is a real advantage

  • Working knowledge of Israeli labor law, with the confidence to apply it day-to-day and the judgment to know when to loop in legal

  • Comfort with ticketing and workflow tools like Unthread, Fibery, or similar

  • A natural process instinct - you spot friction before it becomes a complaint, and you move to fix it

  • High attention to detail, especially when handling confidential information

  • Natural hospitality - whether you're welcoming new employees, supporting vendors, or greeting visitors, you make people feel genuinely cared for

  • Working knowledge of AI tools, or a clear appetite to develop it fast

  • Ready to work in an office environment most days of the week



Things to know...



Lemonade is an equal opportunity employer committed to diversity and inclusivity. We never discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require reasonable accommodations due to religious beliefs, pregnancy, or disabilities, let us know at any time.

Job ID  eb855637
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