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HR Operation Specialist

Manulife and John Hancock Tokyo, Japan
Posted 1 month ago Permanent Competitive
HR Operation Specialist
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering HR Operation Specialist with the resources to solve critical problems for the future of our business, which is why we need you.

Role Summary:

Partnering with HR team, accounting team, Payroll Vendor to execute HR operations including payroll related tasks. Follow to conduct all payroll processes, work on the process design phase, and improve a continuous and existing process but not limited to;

Job Description:
  • Operate Defined benefit (DB plan) and other retirement allowance payment.
  • Employee Company Housing arrangement.
  • Operations related to Leave of Absence.
  • Regular payroll/ bonus operations (monthly, yearly, ad-hoc, year-end tax adjustment) .
  • Social insurance administration
  • Refurbishment, management, administration of WEB attendance system.
  • Participating in accounting and tax audits and Labor Standards Inspection Office investigations.

Other Responsibilities
  • Provide information and work closely with stakeholders in HR and/or other departments as needed.
  • Work with company housing vendor and payroll vendor
  • Any other additional tasks and duties required.

Skills & Experience (Must Have):
  • 5 years of experience in HR operation
  • Vendor management experience to process BAU operation.
  • Familiar with MS Office suite (Excel, outlook, Word).
  • Strong knowledge on Japan tax, statutory and labor regulations.
  • Experienced in Social Insurance processes and its law.
  • English Business Level Reading and Writing (TOEIC 700)
  • Experience using English in a business environment.
  • Problem solving skills and teamwork/ Co-operation skills.
  • Fast learner, detail-oriented and can work collaboratively within and outside other HR functions.

Skills & Experience (Nice to Have):
  • Prior experience in using Workday, SAP payroll system, ADP Global View is an advantage.
  • Experience to work in operational projects
    Prior experience that involves implementing or replacing HR systems/ improving existing processes is a plus.
  • Conversational skills in English is a plus as this will allow the grow in the organization.

Internal Guidelines about Work from Home:

Hybrid Model, following Manulife's Working Better guidelines.

Over time:

20-30 hours/month.

Salary:

Based on our Work Rules, we will consider your experience, skills and knowledge when we decide the salary.

Commutation allowance and Variable Incentive Bonus are paid based on our Work Rules.

Working Hours:

Standard Working Hours: 9:00am - 5:00pm (Include 1 hour break. Flex-time system available)

Benefits:

Social Insurance (Health Insurance, Employees' Pension, Unemployment Insurance, Worker's Accident Insurance), Benefit One, Training system, Childcare Leave/Family care Leave, Baby-sitter support program, wiwiw System (Support program for those who take Childcare Leave), Retirement Pension (only for Regular employee).

Holidays/Vacations:

Saturdays and Sundays

National Holidays

Year-end and new year holidays (December 30, December 31, January 2 and January 3)

Annual Paid Holiday

For Regular employee, other special holidays are available (e.g. Anniversary Leave, etc.)

Location:

Hatsudai Head Office, Tokyo Opera City, 3-20-2 Nishi Shinjuku, Shinjuku-ku, Tokyo Japan

What motivates you?
  • You obsess about customers, listen, engage and act for their benefit
  • You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
  • You thrive in teams, and enjoy getting things done together
  • You take ownership and build solutions, focusing on what matters
  • You do what is right, work with integrity and speak up
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone

Our commitment to you
  • Our mission; to be a part of making Decisions Easier and Lives Better
  • A leadership team dedicated to your growth and success
  • A bold ambition and set of goals to be a leader in driving transformation in our industry
  • Our best. Every day.

Learn more about opportunities with us at jobs.manulife.com

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Job ID  JR24051867
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