Senior IT Trainer - AI (Technology / Europe)

Location: Amsterdam, Madrid, Barcelona

CBRE Europe Advisory is building a progressive AI skills program to equip employees across the region with the knowledge and tools to work effectively in an AI-enabled environment. The Senior AI Trainer, Europe will design and deliver the flagship Level 3 offering: a series of live, bespoke expert sessions tailored to CBRE's specific business lines, tools, and use cases.

This is a senior role requiring deep expertise in enterprise AI adoption, strong facilitation skills, and the credibility to engage at Director level and above across a complex, multi-market organisation.

What you will be doing

Program Delivery

• Design and deliver live AI training sessions tailored to CBRE business lines across Europe, building on foundational and tool-level learning completed in Levels 1 and 2.
• Needs Analysis Work with internal stakeholders to identify relevant AI use cases, workflows, and pain points specific to CBRE's Advisory practice.

Content Development

• Develop session content that is practical, immediately applicable, and aligned to CBRE's strategic AI priorities and the broader enterprise AI toolset, including Microsoft Copilot and Claude as primary platforms, alongside Google Gemini, GPT, Perplexity, Gamma, Suno, Notebook LM, HeyGen, Seedance, and other emerging generative AI applications relevant to CBRE's research, productivity, presentation, and creative workflows.

Facilitation

• Facilitate engaging, high-quality sessions for mixed-experience audiences across multiple markets, adapting delivery style and content as required.

Program Iteration

• Track engagement, gather feedback, and iterate on content to maintain quality and relevance over time.

Stakeholder Management

• Collaborate with the AI Lead and HR/L&D function to integrate sessions into the broader Academy calendar and communications plan.

What you will need to apply

• Experience embedding AI tools within advisory or transaction-focused teams
• Familiarity with instructional design frameworks and adult learning principles
• Recognised AI / ML certifications (e.g., Microsoft AI-900 / AI-102, Google Cloud Generative AI, AWS AI Practitioner) or equivalent demonstrable depth
• Light coding / scripting literacy (Python, JavaScript, or no-code / low-code) sufficient to demo API calls and simple agent flows
• Mastery level expertise in Microsoft Copilot and Claude including advanced prompting, agentic and multi-step workflows, custom GPTs / Projects / Artifacts, MCP and tool integrations, governance/admin controls, and enterprise deployment patterns. Able to demonstrate non-trivial, business-grade use cases live in front of senior audiences.
• Strong hands-on proficiency across a broader ecosystem of LLMs and AI applications - including Google Gemini, Perplexity (incl. Deep Research), Gamma (AI-generated presentations), Suno (generative audio), image/video generation tools (e.g., Midjourney, Runway, Sora), AI note-takers, and emerging agentic platforms. Comparative awareness of their respective strengths, pricing, and data-handling posture is expected.
• Deeper technical understanding extending beyond tool capabilities sufficient to confidently address complex, technically nuanced questions from course participants. Includes working knowledge of: core AI concepts (neural networks, machine learning, transformer architectures, tokenisation and context windows, embeddings, retrieval-augmented generation (RAG), fine-tuning vs. prompting, model evaluation, hallucination/bias/drift); standard enterprise IT architecture (cloud platforms - Azure / AWS / GCP, identity and access management, data classification and governance, APIs and integration patterns, Microsoft 365 stack); automation and agentic platforms (Power Automate, Copilot Studio, AI agents, workflow orchestration, human-in-the-loop design); and responsible & secure AI use (enterprise data boundaries, prompt-injection risks, EU AI Act, GDPR).
• Multilingual capability (English essential; additional European languages advantageous)
• Demonstrable experience designing and delivering AI training or change programs within large, complex organisations
• Proven track record operating at Director level or above, with the ability to engage and influence senior stakeholders
• Experience working across multiple European markets, with sensitivity to cultural and linguistic diversity
• Exceptional facilitation and communication skills - able to make complex concepts accessible and compelling
• Ability to translate strategic AI priorities into practical, role-relevant learning content

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.