Job Description

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line

Fund Administration is Citco's core business, and our alternative asset and accounting service is one of the industry's most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

Responsibilities

Responsibilities

• Provide direction, guidance and mentoring to the team to ensure Service Level Agreements are met in an effective and efficient fashion.
• Escalate client or staffing issues to Senior Management in a timely manner.
• Monitor KRIs and KPIs and discuss with the supervisors to propose mitigating plans around risk and resource constraints.
• Prepare and present the materiality of portfolio risk to Senior Management, with respect to unsupported cash and position differences, as part of the sign off process.
• Act as the point of contact for your team and collaborate with respective stakeholders across the business.
• Lead the migration of tasks from other locations into your team, to ensure of a seamless transition, along with overseeing the conversion or launches of any new clients, as it relates to Loan holdings.
• Actively engage in staff development and succession planning on a regular basis to ensure members of the team are working towards their goals and continuously improving in their roles.
• Implement effective hiring strategies that attract the right candidates to the team, and actively engage in techniques that drive down attrition.

Qualifications

Qualifications

• Bachelor or Master level degree.
• 5+ years in Financial Services with at least 2 years in a management role
• Product knowledge, Domestic, Global and OTC security markets, Fixed Income and derivative product knowledge.
• Excellent communication skills.
• Strong customer service skills
• Experience mentoring and coaching staff.
• Knowledge of Hedge or Mutual Funds.
• Professional accounting designation is an asset.

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs.

We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation's evolving diversity in the people we hire, and the culture we create in our organization.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.