IT Account Manager (Financial Services)

Job Overview

• In the technical account manager role, you will play a major part in the pre-sales and post-sales process.
• Expertise in the technical elements of the product and clarity of instruction are important competencies in this position.
• Success in this role will be demonstrated through improvements in the generation of sales leads and retention of clients.

Responsibilities:

• Responds in a timely way to product-related inquiries
• Informs and trains clients about products and their use
• Documents customer needs
• Reports customer feedback
• Coordinates with the sales team
• Monitors sales

Requirements:

• Minimum 3 years of experience as a technical account manager
• Bachelor's degree in Computer Science or relevant field
• Proficient in MS Office
• Knowledge of digital technologies
• Strong communication and interpersonal skills
• Familiar with sales software