International Onboarding Analyst

Core Responsibilities:

• Support senior IOS on client proposals, project charters, project plans, and/or cross regional on-boarding requests
• Manage standard product implementation and account opening requests in Asia Pacific, including supporting IOS on cross-region implementation deals.
• Manage onboarding activities via phone, telepresence, email and in person with internal business partners
• Own and drive identification, transparency, escalation, and resolution of risks and issues to closure
• Provide subject matter expertise for international regulatory requirements, products, documentation and services
• Responsible for informational ad-hoc inquiries relating to onboarding and product implementation
• Support global and regional onboarding initiatives to enhance client experience, operational and local regulatory requirements.

Required Qualifications: 

• At least 1 year or more relevant business experience, including client facing &/or business support roles (fresh grads are welcome to apply)
• BA/BS Degree or Diploma grads
• Proficient in the various Microsoft applications (Excel, PowerPoint, Word)
• Ability to soundly execute quantitative and qualitative analysis, draw salient conclusions and present information in a concise and effective manner
• Good organizational skills both personally and across working team to meet deadlines in a fast-paced environment (time management and attention to detail)
• Good interactive personal and communication skills and ability to execute for positive results
• Strong English written and verbal communication ability, especially via phone and e-mail channels
• Demonstrate client focus and the ability to partner with various internal groups and client coverage
• Adaptable to a changing, dynamic work environment
• Proven ability to successfully manage conflict
• Demonstrated ability to execute the deliverables and apply project management methodology where applicable
• Independent, self-motivated with an ability to adapt and be flexible in a team environment