TS Implementation Engineer
In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.
The power is in your hands to do great things. It's time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential. Want to be a part of our team?
The TS Implementation Engineer (L1) is the entry level job in the TS Implementation Engineers Job Family. They work closely with the TS Implementation Engineering Team and acquire the ability to make configurations, action installations and attend to break/fix events at a medium complexity level. The individual functions in an environment of lower complexity to that of TS Implementation Engineers, however works closely with TS Implementation Engineers (L2) and TS Implementation Engineers (L3). Working at NTT Assist in installation, break/fix and problem management
A TS Implementation Engineer (L1) develops the ability to start 'owning' portions of an installation, break/fix incidents and problem management. The TS Implementation Engineer (L1) has a basic understanding and appreciation of technical design principles. The individual develops an understanding of fundamental project management and administration processes. Ensure client satisfaction
The TS Implementation Engineer (L1) functions jointly through the TS Implementation Engineers (L2) to meet client requirements. They work under close supervision from the TS Implementation Engineers (L2). Perform technical telephonic duties
The individual may be required to perform periodic telephonic duty on the technical service desk, providing second line telephonic support under guidance to customers. Behavioural skills
TS Implementation Engineers (L1) display a strong learning orientation. They have good verbal communication skills and are able to assist a team to ensure their success. They demonstrate a client service orientation and have a hands-on proactive approach. What will make you a good fit for the role?
Standard career level descriptor for job level:
• Develops professional experience
• Applies policy and procedures to solve variety of issues
• Problems are moderate in nature
• Build productive internal and external working relationships
• Receives general instructions on routine work
• Receives detailed instructions on new work
• Typically needs a Bachelor's or equivalent and entry or basic level experience; or an advanced or equivalent degree without experience; or equivalent work experience Join our growing global team and accelerate your career with us. Apply today. Equal opportunity employer
NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.