This is an important position in the HR Shared Services (Operations & Support) function, to provide scalable HR operational services to the Bank with a focus on its payroll function in the Singapore office and supports transformational initiatives.

Key Responsibilities

Provide effective leadership to team members in the areas of payroll, government paid leave claims, CPF and income tax administration
Responsible for accurate, consistent and efficient service delivery in accordance with established policies, procedures and regulatory requirements in the areas of payroll, CPF and income tax administration (covering SMBC – Locally Hired & Expatriate and JRI)
Efficient management of payment for leavers
In the assigned work areas, drives continuous improvement and service delivery excellence by ensuring a well-controlled environment through effective processes, workflows and technology
Collaborates with other HR teams, various stakeholders in the Bank and vendors to ensure operations are optimized and aligned to HR and business strategies to support the broader HR team and the Bank, leading to better quality outcomes.
Undertake projects, as necessary to improve and optimize HR service delivery and other tasks which may be assigned from time to time.

Job Requirements

Diploma / Degree holder in Human Resources
8 years or more experience in payroll management / service delivery
Working knowledge of HR compliance in the areas of risk and
Background screening
Payroll management, data analytics, project management
A team player who is customer focused and with strong organizational skills and ability to multi-task and collaborate across all levels and teams.
An independent, adaptive, and innovative individual with a strong appreciation of processes and high resilience, agility and passion to drive continuous process improvements to raise standards in delivery of HR services