Digital Banking Europe, Strategy & Operations Leader

Digital Banking Europe, Strategy & Operations Leader - Madrid, Spain
Are you ready to play a pivotal role in driving growth, strategy, and success across our Financial Ecosystem in Europe? Do you have a passion for innovation and digital banking, confidence in developing digital business processes and significant experience in digital banking space? If so, why not consider joining Western Unions' new Digital Banking hub.

Western Union powers your pursuit.
In this new and unique role, reporting directly into the Head of Digital Bank Europe you will be responsible for driving the overall success of our digital- to-digital operations for the new pan-European Ecosystem:

Role Responsibilities

• Preparing, implementing, and embedding an operational plan in line with the Digital Bank strategic vision and the wider Western Union strategy.
• Planning, monitoring, and developing operational delivery, designing and implementing of key performance indicators and tracking of progress against plan.
• Providing support for the launch of digital banking across new countries and subsequent growth initiatives with Country Leaders.
• Leadership of digital banking growth initiatives within the broader Western Union entity, liaising with regional teams.
• Collaborating across our four key pillars - Growth, Product, Engineering and Operations to ensure success of the hub.
• Managing key partnerships with vendors and third parties to ensure smooth delivery and operations across Europe.

Role Requirements

• You will have worked in the consulting space, and within a start-up/scale up organization.
• Significant experience leading operations in digital, payments and/or retail banking is also essential.
• Previous experience of agile working methodologies is desirable along with strong digital analytical skills.
• Experience in managing complex projects and working with cross-functional teams, customer centric and hands-on mindset.
• Strong business acumen with a proven track record of delivering results through innovation.
• Excellent leadership, communication, and interpersonal skills.

We make financial services accessible to humans everywhere. Join us for what's next.
Western Union is positioned to become the world's most accessible financial services company -transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers' experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/

Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
( https://careers.westernunion.com/global-benefits/ ). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Spain specific benefits include:

• 25 days annual leave - plus 10 public holidays
• Comprehensive life & medical cover - including dependents.
• Contributory pension plan
• Preventative Care Assistance program

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.