This position can be located in our Bristol, Hertfordshire or Isle of Man offices
Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.
Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.
Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Purpose We are looking for an experienced Medical Underwriter to help us deliver an outstanding service for our customers. Experience in medical underwriting, with a recognised underwriting authority. Ideally within Life, Income Protection and Critical illness.
Key Accountabilities • To provide fair and balanced underwriting decisions within own authority limits assessing initial applications and additional medical evidence • Ability to manage the end to end customer journey, from application stage through to decision • Familiar with handling more complex cases and referrals whilst supporting less experienced team members • As well as a strong technical background, you will also be able to demonstrate stakeholder management and communication skills, liaising with customer services, sales, reinsurance partners and medical officers • Proactive approach to your own learning and development is expected to ensure that Underwriting practices and skills are continually improved.
Desired Knowledge / Experience / Skills • Experience of working within a Medical Underwriting Team and making an accurate assessment of medical evidence gathered • Able to underwrite for multiple Protection product lines. • Understanding of underwriting manuals and processes. • Understanding of the Protection products which require underwriting input. • Maintains underwriting knowledge with industry and market changes. • Inquisitive and Customer centric approach with an ability to think outside of the norm and challenge existing processes. • Ability to communicate with all types of customers and contribute to a team delivering service excellence. • Able to work to deadlines and manage own workload, prioritising cases when required • GR1 or other industry recognised qualification (desired)
What you'll like about working here As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including income protection, private medical insurance and life assurance, along with a generous pension and bonus scheme. You'll also receive the support you need with your personal and professional development.
Diversity and inclusion Canada Life is committed to a diverse and inclusive workplace. Our role as an employer of choice is to provide the right environment for talented people to do their best work, by respecting, understanding and valuing individual differences
We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you