Corporate Trust - Italy Senior Relationship Manager

At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities . To help us achieve our vision we're looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

The Role:
M&G Trustee Company Limited (MTCL), a wholly owned M&G subsidiary company, offers the fiduciary and agency services in the debt capital markets space.
The business has consistently been growing and there is a requirement for a dedicated business resource to support the expansion and execution of the corporate trust business outside the UK, with initial focus on the Italian market.
The Senior Relationship Manager will act as main point of contact with new and existing client and will both support new opportunities and product development and maintain and manage the existing portfolio. The position will report to the Head of Italy for corporate trust.

Key Responsibilities for this role:

• Contribute to identify and pursue growth opportunities for the corporate trust business in Italy and support the implement the relevant corporate trust solutions with initial focus on trustee and agency roles and corporate services provider roles
• Participate to the implementation of marketing opportunities
• Onboard new business, including KYC review and document review and execution
• Act as main point of contact with the client both at inception and during the life of the deal and ensure prompt and excellent execution. Identify and promote new business opportunities
• To work collaboratively with colleagues and take personal accountability to maintain and enhance controls you are responsible for to support improvement of the overall control environment, customers outcomes and a reduction in M&G's operational risk.

Key Knowledge, Skills & Experience:

• Fluent Italian
• Previous experience in similar roles
• Ability to support the establishment and development of the relevant products in Italy
• Ability to support the development and maintain a network of contacts in the corporate trust/corporate services space and ability to generate opportunities
• Very good understanding and proven track record in the corporate trust/corporate services business products in Italy and generally of the capital markets space
• Ability to manage the onboarding and execution of the relevant products including document review
• Interest in business development and client management space
• Existing client's network is a plus
• Ability to support the implementation and execution of new products
• Previous experience in onboarding new business (e.g., reviewing and negotiating the underlying documentation, KYC assessment etc) and developing and implementing new products. A legal background is no necessary but desirable

Key Work Level Accountabilities - Manager or Expert

• For people managers, accountable for managing and motivating others to ensure quality of delivery to customers and stakeholders
• For technical specialists, accountable for delivering expert advice or service, using specialist knowledge and subject matter expertise
• Applies judgement to deliver outcomes, evaluating a range of potential solutions, considering the impact for customers, cost and risk
• Manages conflicts that may impact delivery
• Challenges upwards given knowledge of delivery and awareness of complex systems and the broader picture
• Identifies and anticipates need for changes to continuously improve quality and efficiency of output
• Manages resources and risks using expert judgment, know-how and experience

Work Level: Manager / Expert
Recruiter Name: Suzie Threlfall
Closing data: 26th March 2023

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality or disability we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.