Job Description



Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.



As a Product Delivery Manager in Structured Working Capital (Trade & Working Capital), you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.



Job responsibilities

• Lead end-to-end (E2E) Product Delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination


• Lead the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements


• Manage timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners


• Maintain a high level of visibility over product timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners


• Coach and mentors the product delivery team on best practices through collaborative discussions on resource management, dependency management, and deployment techniques to improve efficiencies


• Interface directly with the product technology teams; orchestrating platform enhancements and ensuring quality among technical delivery.


• Advocate of the Structured Working Capital business; prioritizing quality value add platform enhancements while working under the limitations of capacity constraints - creating the art of the possible.


• Provide project management governance and leads regular project management calls to ensure visibility of project progress.


• Refine deliverable statements and epic refinement as aligned to the Structured Working Capital six quarter roadmap.


• Work with the business for enhancement refinements and existing platform capabilities.


• Manage project execution and stakeholder engagement globally across APAC, EMEA, North America, and LATAM time zones.

Required qualifications, capabilities, and skills

• Experience or equivalent expertise delivering products, projects, or technology applications.


• Strong understanding of delivery and a proven track record of implementing continuous improvement processes.


• Experience in product or platform-wide release management, in addition to deployment processes and strategies.


• Extensive experience leading operational management and change readiness; including running large scale technology projects.


• Knowledge of the end-to-end (E2E) product lifecycle for Trade and Working Capital (TWC) solutions, including Core Trade and Structured Working Capital products.


• Understanding of cross border payments.


• Deep understanding of the Supply Chain Finance and Receivables Finance business.

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle, design, and data analytics.


• Recognized thought leader within a related field; Fintech experience is preferred but not a must


• PMP / Six Sigma


• Masters degree


• Knowledge of other trade and working capital products.


• Advanced knowledge of the product development life cycle, technical design, six quarter roadmap refinements and data analytics.

About Us



J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.



We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.




About the Team



J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.