We are now recruiting for a paralegal to join our specialist motor, asset finance and unsecured recoveries team in Glasgow.

As a Paralegal you will report into a team manager and work as part of a team of assistant paralegals and paralegals.

Your Role

As a Paralegal you will be responsible for the following;

• Opening files, conflict checking, organising/reviewing documents and ongoing file management to include electronic filing, printing, scanning, closing.
• Working with and maintaining excel spreadsheets, databases, portals and systems used within the team.
• Ordering and reviewing documents from the Land Registry.
• Financial aspects to include arranging for third parties to be paid, billing matters and maintaining good financial hygiene across matters and time management.
• Pre-litigation to include issuing letter before claims, telephone calls, e-mails, instructing trace reports and taking payments from customers.
• Engaging with customers, clients and third parties via telephone, email and portals.
• Working on a case management system ensuring accuracy of data, working with deadlines, key dates and working within SLA
• Working on a call system engaging with customers (incoming and outgoing) working within the FCA consumer duty framework.
• Supporting team manager on any assigned tasks.
• Manage a volume case load of matters working from a case management system to include issuing claims for Judgment, Statutory Demands and Enforcing Judgments.

Your Skills and Experience

• Understanding of debt recovery processes in Scotland and/or England and Wales
• Previous paralegal/debt recovery experience is required
• Experience in investigations and problem solving
• Experience of working within a volume caseload environment
• Confident managing multiple cases simultaneously
• Ability to work in a strict regulatory environment
• Good communication skills (both oral and written).
• Accuracy, good organisational skills and flexibility.
• Ability to work well as part of a busy team.
• A background in Law or a Law degree is not an essential requirement for this role
• Good knowledge of Word, Excel and Outlook is required and experience in PDF would be beneficial.
• Experience within motor and asset finance recoveries in Scotland and/or England would be advantageous
• Experience within unsecured recoveries in Scotland and/or England and Wales would be advantageous

Your Team

TLT has one of the largest dedicated Financial Services Disputes practices in the UK, with partner led teams in all jurisdictions. We act for a range of financial institutions including large UK banks, international banks, challenger banks and fintechs, giving commercial and practical advice to resolve disputes.

We advise across the whole spectrum of contentious issues associated with commercial, business and consumer finance, including dispute resolution, pre-litigation management and Alternative Dispute Resolution.

About TLT

Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.

With local, national and international reach, we have over 1,800 people in offices across the UK and a network of partner firms across Europe, India and the US. Over the last few years TLT's successful growth, delivery of high-quality work and support for colleagues has been consistently recognised by The Times and at the Legal Business, The Lawyer and British Legal Awards.

Our ambition is to create opportunities for what comes next for our clients, recognised as their 1st tier adviser and being valued for our values. We do this in our unique way by creating social value and a dynamic environment where our people are curious, creative and ambitious for their success.

In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute to the success of TLT.

Our Benefits

We value our employees highly and we want you to feel valued. You'll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance.

At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people. We're happy to talk about how flexible working can work for you and this role.

TLT is committed to creating a diverse and inclusive working environment and encourages applications from all suitably qualified people, regardless of disability, race, gender identity, sexual orientation, or any other characteristics protected by the laws in the locations in which we operate.

We welcome applications from people with disabilities and are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to Access to work please contact the recruitment team on Recruitment.Operations@TLT.com