Key Responsibilities • Support the Compliance leadership team in the oversight of Consumer Duty, Conduct Risk and regulatory compliance activities across the business.
• Assist in the ongoing development, implementation and monitoring of Consumer Duty frameworks, ensuring evidence of positive customer outcomes.
• Help identify, assess and report conduct risks and associated regulatory obligations.
• Coordinate annual governance and attestation processes, ensuring actions are appropriately tracked and completed.
• Contribute to the development and delivery of the Compliance Plan, providing updates on progress, key risks and regulatory developments.
• Prepare and support Board and Committee reporting across Consumer Duty, Conduct Risk, Complaints and other compliance-related areas.
• Analyse complaints data and management information to identify trends, root causes and opportunities for improvement.
• Provide practical compliance guidance on areas including Consumer Duty, conduct risk, complaints handling, fair value assessments and customer communications.
• Support compliance monitoring reviews, thematic assessments and assurance activities.
• Monitor emerging regulatory developments and assess potential business impacts.
• Develop effective working relationships with stakeholders across compliance, risk, governance and operational teams.
Key Requirements • Strong knowledge of FCA Consumer Duty requirements, Conduct Risk principles and the UK regulatory environment.
• Experience in a Compliance, Conduct Risk, Governance or Regulatory role within the Lloyd's and/or wider insurance market.
• Ability to interpret regulatory requirements and translate them into practical business solutions.
• Experience producing compliance reports, management information, policies and regulatory documentation.
• Strong analytical and problem-solving skills with the ability to identify themes, risks and recommendations from data.
• Excellent written and verbal communication skills with the ability to engage stakeholders at varying levels of seniority.
• Well-organised with the ability to manage multiple priorities and deadlines.
• Relevant compliance, risk or insurance qualifications (or progress towards them) would be advantageous.
Bruin is an independent recruitment consultancy with an exclusive focus on the financial and professional services sector.
Bruin is preferred supplier to the world's leading institutions who value our boutique apporach, our Consultants' in depth knowledge, and our award winning diversity and inclusion services.
As a specialist consultancy, we focus on assisting experienced candidates in our core areas and partner with clients to provide tailored advisory solutions.
Our core areas across the UK and Europe include:.
Acturial; Broking, Underwriting & Claims; Change Management & Technology; Compliance; Credit & Risk Management; Finance & Accountancy; HR & Secretarial; Investment & Middle Office; Legal; Operations; Pensions & Employee Benefits; Sales & Marketing
Our Consultants are some of the most experienced financial and professional services recruiters in the UK, offering expert advice and insight into the current jobs market. Whether you are seeking a short term assignment that suits your availability or the next permanent step in your career, our Consultants are on hand to help you secure the role that matches your needs.
Bruin has been recognised by a number of industry awards for our innovative diversity and inclusion initiatives. As a business we are vocal champions for a diverse talent pipeline and are proud of the reputation we have built in this area.
Bruin recognises the positive value of diversity, and aims to promote equality and challenge unfair discrimination.
As a champion of equal opportunity employment we welcome applications from all suitably qualified persons - men and women, people of all ages, sexual orientations, nationalities, religions and beliefs.
We particularly encourage applications from women, disabled, and Black, Asian and minority ethnic candidates as these groups are underrepresented throughout the financial services industry.
Our clients work with us because they value a diverse workforce, and subscribe to our shared principle that all appointments are made on merit and that ability to perform the job will be the primary consideration.
