Claims Assistant

Department: Claims Administration & Adjusting

Employment Type: Permanent - Full Time

Location: Reno, NV

Reporting To: Donna Squires

Compensation: $40,000 - $45,000 / year

Description

Our Story

Imagine being part of a team that's not just shaping the future but actively driving it. At Davies North America , we're at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

Davies Claims Solutions is seeking a motivated and organized Claims Assistant to support our Property & Casualty claims team serving public entities throughout Nevada. This is an excellent entry-level opportunity for someone interested in developing a career in claims adjusting.

Key Responsibilities

• Open new claims and establish electronic claim files
• Review incoming correspondence and upload documents to claim files
• Prepare letters, reports, and other claim-related documents
• Answer and direct calls from claimants, members, attorneys, and vendors
• Assist adjusters with claim file management
• Maintain accurate records and ensure claim files remain organized and up to date
• Provide administrative support to a fast-paced claims team handling property and casualty
• claims and other public entity exposures

Skills, knowledge & expertise

• Strong attention to detail and organizational skills
• Professional verbal and written communication
• Ability to prioritize multiple tasks and meet deadlines
• Proficiency with Microsoft Office applications
• Strong customer service mindset
• Dependable, team-oriented, and eager to learn

Preferred

• Previous office or administrative experience preferred
• Previous public entity experience a plus

Equal Employment Opportunity & Legal Notices

Benefits

At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and vision plans to support your health and that of your family
• A 401(k) plan with employer matching
• Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees
• Paid holidays
• Life insurance and short-term and long-term disability coverage

Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee's primary work location.

Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.

Diversity and Inclusion

Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.

Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.

Essential Functions
The following responsibilities and expectations are considered essential to the successful performance of this role. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

• Maintain regular and dependable attendance.
• Be available and able to perform job responsibilities during established work hours.

Background Check & Fair Chance Compliance

Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair-chance hiring requirements.

Massachusetts Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

AI Policy At Davies, we value authentic conversations and a fair candidate experience. While candidates may use AI and technology tools to prepare for interviews, we expect interview responses and assessments to reflect each individual's own experience, knowledge, and professional judgment.
We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at recruitment@davies-group.com