Job Description

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. Unleash your expertise in product development, data analytics, and AI-enabled product innovation by leveraging customer research, product insights, and cross-functional collaboration within one of the world's most innovative financial organizations.

As a Senior Product Delivery Associate in Identity and Access Management, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value. This role combines product management, analytics, and AI-driven insights to support product discovery, roadmap development, requirements gathering, and stakeholder engagement within cybersecurity and identity platforms. Partnering with product, engineering, and cybersecurity teams, you will help deliver innovative, scalable, customer-focused solutions while identifying opportunities for AI and intelligent automation.

Job responsibilities

• Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
• Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
• Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated performance in either product management or relevant domain area
• Experience executing operational management and change readiness activities
• Experience in product deployment processes
• Strong technical aptitude with an understanding of system integrations, APIs, data flows, and platform capabilities
• Experience across the product development lifecycle, including discovery, requirements definition, prioritization, and delivery
• Strong analytical and problem-solving skills, with experience using data to drive decisions
• Experience with data analysis, reporting, and visualization tools
• Ability to write clear product requirements, epics, and user stories
• Strong communication and stakeholder management skills.

Preferred qualifications, capabilities, and skills

• Developed knowledge of the product development life cycle
• Experience with Identity and Access Management (IAM), Privileged Access Management (PAM), access certifications, or cybersecurity platforms.
• Experience supporting audit, risk, compliance, or control remediation initiatives, leveraging product metrics, analytics, and dashboards to measure outcomes, track remediation progress, and inform strategic decisions.
• Experience using AI-powered tools and assistants to improve product discovery, customer research, requirements definition, roadmap planning, and stakeholder communications.
• Understanding of emerging AI technologies, agentic workflows, and AI-enabled product experiences, including applications within cybersecurity and identity platforms.
• Familiarity with cloud technologies, SaaS platforms, enterprise architecture, and process automation.
• Experience developing executive-level presentations and data-driven recommendations.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.