MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH




As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last.


We're seeking a Manager, Management Consulting in Houston in our Change Practiceto help us take vision to value and create lasting impact.




About the role


Managers are accountable for project delivery from start to finish. This includes structuring work, managing client relationships, handling the commercial mechanics of an engagement, and leading teams. Managers navigate uncertainty and complexity to bring clarity and direction to engagements and represent the firm's interests throughout.




What you'll do

• Lead a client engagement, owning delivery from initiation to outcome.


• Understand the client's environment, ecosystem, and industry context, translating a desired outcome or vision into an executable plan that a team can follow and deliver against.


• Navigate complex client environments, including those with competing priorities or unclear requirements.


• Build and manage relationships with key client stakeholders, while engaging effectively with stakeholders across all levels of the client as required.


• Manage the commercial mechanics of the engagement including resourcing, change control, and scoping.


• Identify and shape business development opportunities within existing accounts, contribute to proposal development and begin to progress opportunities.


• Articulate the firm's value clearly and connect client needs to potential solutions.


• Build familiarity with North Highland's go-to-market strategy and products, and how these can be adapted to new clients.


• Build team capability through coaching, clear direction, and addressing blockers to performance.


• Maintain accurate and timely operational data such as timesheets and project updates as the foundation for good decision-making across the firm. Reinforce its importance across the team.


• Use AI tools to support and accelerate work. Apply critical thinking to all prompts and AI generated outputs. Understand the risks of taking AI output at face value and take full ownership of everything produced, regardless of how it was generated.

• Prior experience in management consulting or professional services, acting as engagement lead or equivalent, with accountability for full project delivery.


• Experience managing the commercial responsibilities of a consulting engagement: margin, invoicing, resourcing, and scoping.


• Ability to manage senior stakeholders and navigate complex client engagements, sensitive environments and take difficult situations to successful outcomes.


• Experience leading and developing a consulting team, including performance management and career development of others.


• Ability to and interest in contributing to business development activity, with evidence of starting to lead pursuits and proposals independently

• Experience leading complex, enterprise-scale change and transformation engagements from strategy through execution, adoption, and sustainment, including establishing meaningful measures of change effectiveness and adoption, using data, employee insight, and feedback loops to quantify progress and outcomes.


• Ability to partner across business, technology, product, program, and transformation teams to embed change management into broader delivery approaches, including Agile, product, and iterative ways of working.


• Curiosity and innovation to the craft of change management, including thoughtful use of AI, automation, analytics, and emerging techniques to understand stakeholders, create content, generate insight, and deliver change at scale.


• Prior work in energy is valuable but not required.


• Prosci or another recognized change management certification is a plus; demonstrated ability to apply change principles pragmatically in complex client environments matters most.