The Company

Our client is a leading Insurer, and they are seeking for an experienced Business Analyst to join the team.

The Job

Job Purpose

Key Responsibilities

• Requirements Management: Perform business analysis, elicit, and prepare User Requirement Documents (BRD/URD) for corporate group insurance projects, aligning with the strategic needs of the Employee Benefits operations function.
• Solution & System Design: Participate in solution design workshops; review technical and functional design documentation to ensure system capabilities meet the complex logic of group underwriting, billing, and member movement.
• Risk Management: Identify key issues, dependencies, and risks throughout the project lifecycle, particularly during data migration and system cutovers.
• Testing & Quality Assurance: Prepare comprehensive test scenarios, matrixes, and test plans for User Acceptance Testing (UAT) execution, ensuring seamless handling of global accounts and multi-tier benefit schedules.
• Change Management & Training: Prepare training materials and deliver impactful training sessions to internal operations teams, customer service representatives, and external stakeholders (e.g., HR administrators or brokers) if required.
• Cross-Functional Coordination: Coordinate end-to-end testing and implementation schedules across IT developers, vendors, business users, and QA testers.

Your Profile

• Education: Bachelor's degree holder in Business Administration, Information Systems, Management Investment, or related fields.
• Experience: * Minimum of 2 years' business analysis experience specifically within the Life and Health / Employee Benefits (Group Insurance) industry.
• Solid understanding of the EB product lifecycle (including group quotation, member enrollment/movement, corporate billing, and medical claims processing).
• Proven experience in an EB System Revamp or Digital Transformation project is highly preferred.
• Methodology: Strong understanding of Agile, Scrum, or hybrid methodologies for software development and sprint planning.
• Skills: * Strong analytical, data mapping, and problem-solving capabilities to handle complex corporate scheme structures.

Apply Today

To apply online (Word attachment only), please click the 'Apply' button. Please note that only short-listed candidates will be contacted.

Reference Number: 67010-0013462304

By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/hk/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.